Shipping & Delivery
FREE STANDARD SHIPPING* on orders over $75!
Yes that's right, shipping is free on non-rural delivery for orders over $75. For those who are rural delivery, we have got you sorted, shipping is discounted at $3.50.
Flat Rate Shipping for orders under $75
We offer flat rate shipping options for both non-signature and signature required delivery. If your delivery address is rural, please ensure you select a rural delivery option.
- $3.50 Non-Signature - excludes rural
- $7.20 Non-Signature - includes rural
- $4.50 Signature Required - excludes rural
- $8.20 Signature Required - includes rural
Signature Required vs Non-Signature Delivery
We encourange customers to use signature required. Signature required packages need to be physically given to someone at the delivery address and signed for, in the event that the courier leaves it without a signature, you are still insured if it goes missing after delivery. Non-Signature packages packages dont need to be physically given to someone at the address and can be left unattended. If Non-Signature is selected neither Courier Post nor Sinister Boutique are liable if your parcel is stolen, damaged or goes missing after it has been delivered.
If your address is rural please ensure you select one of our rural address options, selecting the wrong option can cause shipping delays. If you're unsure about your address, please use Courier Posts address checker https://www.courierpost.co.nz/tools/address-checker/.
When will my order ship?
We check for payments Monday to Friday at 11am (except public holidays). If your payment is sighted and your order is instock we generally ship it that day. Tracking details are provided so you can follow the progress and make any necessary enquiries. Orders with out of stock items will ship when those items are restocked. If your order contains out of stock items we will notify you by email and give the following options: wait, change your order, a refund or pay additional shipping to have it shipped in two shipments.
When will my order arrive?
Majority of our orders are shipped using Courier Post, larger orders are with Fastway Courier. Orders generally take 1-2 business days to arrive, please allow a few extra days for rural delivery.
Can I pick up?
Kitty knocked over your hair dye or you dropped a contact lens down the sink? If you need something urgent and live in Christchurch we may be able to help. We do not have a physical store, but if you email us at firstname.lastname@example.org we can arrange collection from a residential address.